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Why You Need Video Remote Interpreting Services During a Pandemic

Video Remote Interpretation (VRI) works by connecting people, who need assistance communicating in different languages from an interpreter at a call center equipped with a headset and a video camera. Essentially, VRI is the socially distancing-friendly, affordable way to access quality interpretation services when you need them most. In addition, VRI has virtually limitless advantages when it comes to real-time interpreting. At the same time, it can be used in many industries including medicine, healthcare, insurance, business, and government. Here are the top reasons why you need VRI especially during the pandemic, which we are going through now.

VRI Accommodates the Need for Social Distancing

Social distancing has become a common household term during the COVID-19 pandemic. The pandemic has made us all think twice about arranging in-person meetings and how we can safely distance at every opportunity. In this light, VRI gives you real-time access to your partner and an interpreter without having to meet them in person. The overriding strength of working with VRI providers is that benefits of working with an interpreter onsite such as body language and facial expression are retained. That’s why VRI is ideal for American Sign Language services for the Hard of Hearing and the Deaf people.

VRI is Affordable

With VRI, interpreters do not have to travel to render services. Thus, travel time charges associated with onsite interpretation are not applicable to VRI. Furthermore, most VRI providers offer the service on-demand and charge per minute. This means that when you work with a video remote interpreting services company, you only get charged for services offered. Also, enterprises that regularly utilize large amounts of minutes can get lower rates by negotiating contracts. This is a great benefit given the financial implications of the pandemic. In this case, both the provider and the client win since the provider can use the money saved to scale up staffing in order to accommodate regular demand for their services.

VRI is Available on Demand

There are situations when interpretation services are needed at a moment’s notice. With video remote interpreting services, language providers can be available within minutes. This feature is especially essential in emergency scenarios such as at first responder situations or hospitals where accurate communication is needed quickly. For convenience purposes, there are free apps that can be downloaded to your smartphone making on-demand requests even easier. The pandemics always require a fast response, so you definitely should use VRI services.

VRI is Telehealth and Telemedicine Friendly

Again, the on-demand nature of VRI makes it ideal for emergency scenarios. Moreover, it enables patients to be able to receive healthcare from the comfort of their homes via real-time video. With today’s required social distancing measures, VRI makes good sense, because it means fewer people coming into healthcare settings, hospitals, and clinics hence putting less people at risk.

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