Video Remote Interpretation services have evolved from the high-set-up costs and technical requirements of the past decades. VRI services are often available 24/7/365 and are accessible on different devices that now everybody has. For this reason, video remote interpretation is more competitively priced than it has been before, making it ideal for firms of all sizes and budgets. If you’ve already used an on-site or over-the-phone interpreter and want to explore the options that VRI offers, this article will explain scenarios where VRI would be ideal to use. Here are the ideal scenarios to use VRI services in Los Angeles:
Social distancing: Pandemics, such as COVID-19, may require social distancing measures to curb the spread of the pandemic. In such cases, video remote interpretation services become an ideal medium to utilize the services of an interpreter without having to meet him in person. When Multiple Parties Need the Aid of an Interpreter: VRI can often accommodate multiple parties, particularly when they want to join a VRI call.
When Sign Language is Required: VRI services allow the American Sign Language interpretation. This feature is ideal for contact centers offering assistance to customers who may be deaf or hard of hearing.
Urgent Situations: VRI is ideal in situations where interpretation services are needed at a moment’s notice. This attribute is beneficial in emergency scenarios, such as at hospitals or first responder situations where accurate communication is needed urgently.
Need to Interpret a Unique Language: Video remote interpretation offers the flexibility to accommodate languages and dialects that might not be readily available or offered locally. Therefore, VRI is an ideal option when a unique language is required to conduct a meeting or negotiations.
Lack of On-site Interpreters: VRI is an ideal option where there are no interpreters on-site.
Here are settings and industries where VRI services in Los Angeles are often used:
Medical and Healthcare: VRI is helpful during consultations, diagnosis, and Telemedicine sessions. Besides, the service is convenient for specialists in the field conditions, including first responders, such as paramedics.
Legal and Courts: Legal and court settings are ideal for using services of video remote interpreters, especially when court operations and judicial proceedings are conducted remotely.
Education: VRI technology is ideal for parent-teacher conferences and at-home learning especially when educators need to communicate with English learners and parents/guardians with limited English Proficiency.
Travel and Hospitality: The industry requires ongoing communication with customers in multiple languages. VRI is essential in improving the guest experience and increasing bookings while minimizing cancellations and complaints.
Contact Centers: Call centers can use VRI to upgrade customer service experiences. VRI is perfect for serving deaf or hard-of-hearing customers by utilizing an American Sign Language Interpreter.
Business: VRI interpreters help bridge the language gap during negotiations, meetings, or during events, such as a shareholder meeting or a webinar.
At Homeland Language Services, our video remote interpreters are superior-trained, tested, and industry certified. As a result, our clients receive the highest quality language interpretation. More critical, we provide 100% compliant services, furnishing purposeful language access and compliance to meet government pronouncements and quality requirements.
