Better Speech and Language Month – what you should know about our company

5% of people all over the world experience hearing loss, and another 5% have speech problems. Communication is very important to our lives.

Better Speech and Language Month was set out to raise awareness of issues surrounding communication problems, such as an inability to hear properly or speak effectively.

Homeland Language Services provides different types of services. Among them, you can find American Sign Language Interpretation and Video Remote Interpretation. These types of language services help people with speech and hearing problems. They get the possibility to communicate and solve their medical or social issues. 

The main role of a sign language interpreter is to create effective communication between deaf people and individuals who can hear. The interpretation requires fluency in two or more languages, and the ability to focus on what is being shown and said professional and ethical conduct. Interpreters from Homeland Language Services serve all the parties during the communication. Due to their work deaf and hard hearing, people can feel like meaningful members of society. 

Video Remote Interpretation makes life easier for limited-English speakers and the Deaf and Hard-of-Hearing because they can see their correspondent and feel heard. Video interpretation has more advantages than over-the-phone services when individual contact is vital. The visual presence of all parties makes the conversation trustworthy, easy, and clear. VRI replaced the work of the interpreter on-site. During the coronavirus crisis, it is vital to be safe and decrease the number of social contacts. That’s why we always suggest our clients use Video Remote Interpreting.

Interpreters in Homeland Language Services are HIPAA compliant and work in more than 100 languages. 

This month is held for over nine decades to make people think about their hearing and speech. Our language specialists are always ready to help people with hearing and speaking problems. But we want to share the signs which indicate them:

  • You need to ask people to repeat what they said;
  • You need to turn your ear towards a sound to hear it clearly;
  • You need to look directly at the person to understand he;
  • You can hear clearly the group conversation;
  • You listen to TV or music at a high volume;
  • You have a pain or a ringing in your ears. 

Be attentive to your health and stay aware of different signals from your body. 

 

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Happy English Language Day

English Language Day is a must-have celebration for all interpreters and translators in the world.
From the very beginning, it was a quiet language on a small cluster of islands off the coast of Western Europe. It developed and spread all over the world during its’ history. It brings together everyone for trade and communication and serves as a second language in almost every nation. English has become the official language of nearly 60 countries.

Our colleague Milena Colombo, HR Talent Acquisition Specialist at Homeland Language Services, shared with us some interesting facts about her love story with English, the goal of our company and about the unique English word 😉

Watch this video together with us and find out what Milena told us.
If you want to know more about history of English Language Day, continue reading!

History Of English Language Day

The first mentions of the English Language were in the medieval England. The modern name of language derived from the Angles. The Angles were a West Germanic tribe that found its way to England, taking their name from the Anglia peninsula. English language has been taken on grammar, tones, and words from every language it has come into contact with.

English language became so powerful that it is now the Lingua France of the entire world. 

The interesting fact, English also stands as one of the most complicated languages to learn as a second language (it stands with Japanese toe to toe). 

What interesting facts do you know about English language?

 

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Stories of volunteers in Homeland Language Services

Volunteers selflessly benefit the lives of others. The people, who volunteer, make the world a better place. Volunteer Recognition Day acknowledges the beauty of this phenomenon. Every day there is a place for help. You can help other people, animals, and nature. 

We are proud to share stories of Homeland Language Services’ employees who volunteer and try to make this world better. 

“From February 24th lots of people in my country, Ukraine, became volunteers. So did I. I helped our army and volunteering organizations with money from the start of the war, which was initiated by Russia. I don’t count how I helped my family in occupied Chernihiv, because it is my family. I had to help them with evacuation, electric generator, money, and medications. Moreover, in the city where I live, Dnipro, I help the shelter for refugees with clothes. During the war, I made lots of free translations of documents. Just because I can. 

Each Ukrainian person, who has enough power and mental strength to do something in such a situation, tries to help with useful information, money, clothes, food, and drugs. During the war, we see an unbelievable amount of volunteers and volunteering organizations. Lots of them are working under the fire, a lot of them were killed and injured… Nowadays, volunteers are the second heroes after militaries,” – Kseniya Tarasova, Homeland Language Services. 

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“I volunteered with Amnesty International in Bangkok. I set up a program for refugee children to get scholarships at international schools in Thailand. Children from Myanmar, Eritrea, Congo and other countries where they came from as refugees could study at schools completely free because of the project that we started,” – Kirill Konin, Homeland Language Services. 

“I am a volunteer translator for a Foundation in my home country Venezuela called Fundacion Madre Maria Luisa Casar. It is a school for 400 children located in a high-risk area of Caracas called Petare. They provide education, nutrition, and health services for the children and their families, as well as to the community where they are located. As a volunteer, I am in charge of translating their monthly newsletters for the Global Giving fundraising platform, as this is their main source of funding. This project is very dear to me and it is a blessing to be able to contribute,” – Gabriela Salas, Homeland Language Services. 

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“I had a kind of volunteering experience in Africa. I was there for around 10 days in 2020 (January). I saw how kids living in really poor areas are involved in education with unsuccessful methodologies, unfortunately, and the lack of organization, which is hugely afflicting locals. 

I was with my Kenyan friend, Betty, and on that particular occasion, she could explain to me a bit more about the habits of the community as well as the diseases that kids or adults are subjected to seasonally. We tried to run our own NGO that was aimed to build a school in the area of Kilifi, but then, the virus came and we had to stop running it. 

We are planning, however, to start it again soon! :)” – Sara Mazzuoli, Homeland Language Services. 

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“I’m so glad to hear there are so many of us (volunteers) and the number keeps on growing.  

I’ve been a volunteer for over a decade in a local NGO helping people after mental crises and those diagnosed with severe mental illnesses. It’s worth mentioning that the city I live in, Szczecin, is one of the biggest cities in Poland. Yet my organization is just a drop in the ocean of needs. However, thanks to volunteers and municipal support we celebrated the 17th anniversary this year and ain’t gonna stop.

I teach English in this NGO and give overall language support. Now and then I also act as a tour guide or a cleaning lady. My point is that there is always something to be done and everyone has skills to share, ever the slightest support matters. So it’s worth sharing your time, even an hour weekly to help. 

There is great power if people act together and every little help counts. Plus those who are being helped are mostly great teachers we learn from the big time,” – Małgorzata Gajda, Homeland Language Services.

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Happy Chinese Language Day!

Let’s celebrate Chinese Language Day by trying to learn Chinese! Our Chinese-English interpreter Karl Tsoi will help you with that 🙂

More than one billion people speak Chinese as their first language — it is more than any other population! The first time Chinese Language Day was celebrated in 2010.

So, let’s learn how to say “thank you” in Cantonese and Mandarin with Karl right now:

 

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What is the Over-the-Phone Interpretation?

Over-the-Phone interpretation or OPI is a three-way call interpreting service. The interpreter works during the conversation between two parties who speak different languages. The biggest benefit of this service is that it can be provided remotely. 

Homeland Language Services is one of the fastest-growing private Interpreting companies in the United States of America with more than 500 interpreters. A big number of specialists in this team are over-the-phone interpreters. That is the reason why we are talking about them here today. 

What is Over-the-Phone interpretation used for?

Due to globalization, country boundaries took a step backwards and communication superseded them. The communication stepped on the first one. People need to communicate with each other even if they don’t speak the same language. This can happen due to different reasons: immigration, relocation, international activity, or business. Lots of countries are becoming multicultural every day and this process needs new solutions. And one of such solutions is Over-the-Phone interpreting services. 

Nowadays, they are used mostly in the medical and healthcare field, in legal and government, in educational and in social industries. Less English Proficiency (LEP) people need to get the services and the organization is interested in adequately providing the required aid. To overcome the language barrier, they are searching for reliable language services providers. By gaining such a partnership, you get the interpreting services on your fingerprints. There is no reason to wait for a language expert, to accommodate him and pay for all travel expenses and the job itself. Clients are getting their interpreters on the phone at any time, at any location in the world.

That’s why OPI is vital for emergencies like when there is an accident, a crime, or difficult medical situations with people speaking other languages than English. There are lots of cases when fast and comprehensive interpretation saves a person’s life.

Who is an Over-the-Phone interpreter?

The interpreter, who provides OPI service, works with consecutive interpretation. He is connected to the call with the help of a special software (VoIP or Skype for Business, for example) on his computer or laptop. Each interpreter is equipped with a good headset with noise cancellation, stable internet, and paper for note-taking. The interpreter in Homeland Language Services works for two parties: one of them speaks English and the second one – a foreign language. The main role of a language specialist is to listen carefully to speaker 1 and transfer messages to speaker 2 in the appropriate language and vice versa. 

There are two types of accessing to OPI: automated and Operator-led. 

The automated one uses an Interactive voice response application. The application converts the keyed Dual Tone Multi-Frequency data (or just the word) into a request to connect with the needed language interpreter. The system works with unique language combinations that the calling party uses as a code for the request.

The operator-lead type works due to the customer’s relations team. The specialists gather the information from the client or calling party and connect him to the right interpreter. This method is more typical for emergency services when the caller has no idea which language code to use.

People can use the OPI service when both parties are located in different places. Moreover, two parties, speaking different languages, can be in the same room. They just need to call an interpreter and turn on the speakerphone. Such a variant is commonly used in medical facilities: when the doctor and the patient are in one room.

Different industries currently have a high need for professional language experts. Therefore, there is a rise in demand for Over-the-phone interpreters on the market. If you are an interpreter and you have experience, you can try working as an OPI in a language provider agency, such as Homeland Language Services. Our company values each staff member who helps a lot during the onboarding process and provides internal training and the possibility to get new certifications for your career development. Also, the benefit of working with us as OPI is that you can do that from any country in the world because the OPI positions are 100% remote. To know more follow our Career portal. 

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How to become an interpreter?

If you have a strong knowledge of English, or if it is your Native Language, or you also know American Sign Language, you can think about a career as an interpreter. Nowadays, interpreting services have high demand all over the world. Moreover, due to technological development, you can work remotely from any country. 

We are happy to share several tips on how to become an interpreter and a story from Homeland Language Services’ interpreter to inspire you. 

Interpreters are responsible for transferring messages from one language to another accurately. The interpreter acts between two parties with different voices, accents, and tempos. Meanwhile, the interpreter should stay neutral and transmit information without omissions or additions. The interpreter has to handle the communication according to the interpreting protocol in order to ensure transparency.

Steps to become an interpreter:
  1. 1. Get an educational background. A lot of companies require interpreters to get a bachelor’s degree.
  2. 2. Get the experience. For the first time, you can volunteer at hospitals or non-profit organizations. 
  3. 3. Get the interpretation training and certifications. Certifications from the American Translator’s Association or Certification Commission for Healthcare Interpreters are not obligatory for getting the job, but they verify your professional skills. 
  4. 4. Apply for a job. Update your resume, write a cover letter, find open positions for interpreters and apply to them. Besides, there is a choice of positions for professional interpreters. You can be an over-the-phone interpreter, video remote interpreter, onsite interpreter, or ASL interpreter. Choose, what better suits you. 

And here is an inspiring review about interpreter’s job from our language specialist Camila Fernandez from Argentina:

“Working as an interpreter caught my attention because I love helping people and I am fond of languages and translating; so I thought this position suited me. After one month of training, I was ready to work. However, it was not easy and it still isn’t sometimes. I face different scenarios every day due to the vocabulary and situations according to the different people.

There were times when I felt like surrendering but had I taken the chance, I would not be where I am right now: I have grown both as a professional and as a person because of how much I have learned at my job. Failure has helped me improve.

Hence, as Ray Bradbury said, “love what you do and do what you love”, try to find your vocation in life. Life is much better when you follow and work on your dreams. Looking back, I know that younger me would be proud of myself for accomplishing my objectives and for working hard. I guess I was cut out to be an interpreter after all.

Thank you for giving me the chance to tell my experience as an interpreter. I really like being part of this team!”

We hope that this article will inspire you to get a new profession and start your new career stage!

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Certified Interpreter Services

Find the Best Certified Interpreter Services in Florida

Imagine that you were about to pitch a client to have business with you and suddenly they lost interest because of some language issues. Won’t it be quite devastating? Hence one thing is clear that language plays an important role in establishing long term business deals. Best certified interpreter services from one of the leading language centers in America can be extremely helpful to deal with languages issues. Having several accredited interpreters at its end, Homeland Language Services has emerged as one of the most reliable company to handle all the language affairs.

Though we provide excellent translation services, our interpretation services also have a flair of perfection in them. We divide our interpretation services into two categories depending upon:

  • The location of our client
  • Their tone of conversation

Location
Since we understand that time crunch might require a client to avail our services over the phone, we provide over-the-phone interpretation. We also offer the service of on-site interpretation. Even though our translators/interpreters can travel to your location 24/7, you are free to choose any of the aforesaid options as per your convenience.

Tone of Conversation
With respect to the tone of your conversation, we provide services like simultaneous interpretation and consecutive interpretation. In simultaneous interpretation you experience real time interpretation services as each person speaks naturally with least pauses in between. While in consecutive interpretation, the role of interpreter comes into play whenever the speaker pauses in between.

At Homeland Language Services, we ensure to promote high quality in each of our services whether it is translation, interpretation, proofreading, medical transcription etc. Since it is good to seek assistance from a company that provides best certified interpreter services, we are sure that our authorized language center would be of great help to you. Call us for more information!

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