Big News: We’re Now ISO Certified!

We’re so excited to share some fantastic news with you—Homeland Language Services is now officially ISO certified for our interpreting services! This is a huge milestone for us, and it’s all about making sure we continue to deliver the best possible language services to you, our amazing clients.

For over 9 years, we’ve been proud to provide top-notch interpretation and translation services to clients like you. From day one, our goal has been to bridge languages and connect worlds with the highest level of quality and professionalism. And now, with this ISO certification for our interpreting services, we’re taking that commitment to the next level.

As Abraham Mejia, our Quality Assurance Manager, explains:

“Being ISO certified means we’ve met internationally recognized standards for quality management in our interpreting services. In simple terms, it’s our way of showing you that we’re serious about consistency, efficiency, and making sure you’re always happy with the remote interpreting services and simultaneous interpretation we provide. You can trust that we’re always working to improve and meet your needs.”

Christian Lanazca, our CEO, adds:

“This certification isn’t just a badge—it’s a promise to you. A promise that we’ll keep delivering reliable, high-quality interpreting services every time. It’s also a reflection of the hard work and dedication of our team, who are always striving to make sure you get the best experience possible. We wouldn’t be here without you. Your trust and partnership mean the world to us, and we’re so grateful to have you as part of the Homeland Language Services family. Over the years, we’ve built strong relationships with our clients, and this achievement is a testament to the quality and reliability you’ve come to expect from us.”

While we’re celebrating this achievement, we’re not stopping here. We’re always looking for ways to improve—whether it’s through new technology, better processes, or enhanced training for our team. This is just one step in our journey to being the best in the business, and we’re excited to continue growing with you.

Thank you for choosing Homeland Language Services for your translation and interpretation needs. Here’s to many more milestones together!

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Language, Love, and Leadership: A Salute to Women Interpreters!

Every year on March 8th, we celebrate International Women’s Day—a day to recognize the incredible achievements of women around the world. This year, let’s take a moment to appreciate the amazing women interpreters who play such a vital role in connecting people, cultures, and ideas.

Interpretation is a challenging and demanding field. It requires quick thinking, cultural sensitivity, and a deep understanding of language. Women interpreters excel in this space, whether they’re working in diplomacy, healthcare, legal settings, or global conferences. They don’t just translate words—they build bridges, foster understanding, and create connections that might otherwise never happen.

What makes women interpreters so inspiring is their ability to combine technical skill with empathy and professionalism. They bring warmth and clarity to every interaction, ensuring that messages are not just heard but truly understood. Their work often goes unnoticed, but it’s incredibly impactful—whether they’re helping a patient communicate with a doctor, enabling dialogue between world leaders, or ensuring justice is served in a courtroom.

Beyond their professional achievements, women interpreters often serve as role models. They inspire the next generation to pursue careers in languages and communication, showing that language skills can open doors to incredible opportunities. Their dedication and passion for their work help shape a more connected and understanding world.

To all the women interpreters out there: thank you. Your work is invaluable, and your contributions make a difference every single day. You’re the reason people can communicate across borders, share ideas, and solve problems together. This International Women’s Day, here in Homeland Language Services, we celebrate you—your talent, your resilience, and your ability to bring people together.

Happy International Women’s Day!

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Spoken vs. Written: Understanding the Roles of Interpreters and Translators

Even though the primary task of interpreters and translators is the same—communication between people, regardless of language or cultural differences—they have different communication and working methods.

Both must be fluent in both target languages, have a broad understanding of cultural context, and have a strong code of conduct. These skill sets, in conjunction with other work tools relevant to the job, allow them to create clear, concise, and effective communication, facilitating the exchange in a globalized world between cultures and languages.

At Homeland Language Services, we specialize in providing certified language services, including interpretation and translation, to help bridge these communication gaps. But how do their roles vary, and how do we distinguish them from each other?

Interpreters work by focusing on verbal communication, whether it may be consecutive or simultaneous, with the goal of being a bridge between the two parties as they express themselves. While translators develop their work in the written medium, using their expertise in the written language to translate texts from one language to another.

Thus, we see that their greatest difference would be their communication and delivery methods.

Interpreters perform their work in live settings, whether by telephone, video, or in person, without access to dictionaries or support media for interpretation at the time. Interpretation can be done consecutively, in which the speaker pauses in between sentences and allows the interpreter a few seconds to express them in the target language, or simultaneously, in which the interpreter translates the message as the speaker expresses it in the selected language, often using specialized equipment.

In this scenario, the interpreter, from an impartial standpoint, uses his or her expertise in the target language, short-term memory, and capacity for sustained concentration to interpret the message given at the time, thus translating the message into the language between the parties respectively, achieving effective communication between those involved.

These real-time conversations can be medical in nature, such as an appointment between a health professional and his or her patient; legal, such as a hearing or legal consultation; or business, such as meetings, negotiations, or sales of various services. In these cases, a user needs to be able to communicate immediately and effectively with the service provider, and vice versa. At Homeland Language Services, we offer remote interpreting services and video interpretation services to meet these needs.

Translators, on the other hand, work by effectively and accurately deciphering the meaning of written content from a specific language to the target language. Whether these are printed or online media, they use their reading comprehension, language and literary proficiency, as well as an excellent handling of the cultural context to effectively convey the message by writing it into the target language, taking into account the variables between one language and another. Their linguistic capabilities are constantly growing, and they can rely on research tools or various translation software.

We can see them in various media, whether these are healthcare, legal, or business in general. Specifically, as it would be for the translation of technical manuals, court documents, or medical instructions. At Homeland Language Services, we provide certified translation services to ensure accuracy and professionalism in every project.

In summary, then, we see that interpreters act as a spoken communication bridge in real-time, while translators focus on bringing written content to another target language. Both professions ultimately work for the understanding of both parties. Whether you need interpretation services or translation services, Homeland Language Services is here to help you communicate effectively across languages and cultures.

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From Healthcare to Business: Exploring the Diverse World of Interpretation

Ever wondered how people communicate across language barriers in crucial settings? That’s where interpreters come in! They act as bridges, ensuring smooth and accurate communication between individuals who don’t share the same language. But did you know there are different types of interpretation services, each with its own unique challenges and demands? Let’s dive in!

Medical Interpretation:

Imagine a doctor trying to explain a diagnosis to a patient who doesn’t speak English. This is where medical interpreters play a vital role. They ensure accurate and sensitive communication between healthcare providers and patients, covering topics like:

  • Diagnoses and treatments: Translating medical terminology clearly.
  • Informed consent: Helping patients understand their rights and make informed decisions.
  • Patient history: Accurately conveying medical history to doctors.
  • Emotional support: Providing comfort and reassurance to patients during stressful situations.

Legal Interpretation:

The justice system relies heavily on accurate communication. Legal interpreters ensure fairness and due process by:

  • Court proceedings: Translating testimony, legal documents, and judge’s instructions.
  • Depositions and interrogations: Facilitating clear communication between lawyers, clients, and witnesses.
  • Legal consultations: Helping clients understand their legal rights and options.
  • Immigration hearings: Assisting individuals in navigating the immigration process.

Technical Interpretation:

Technology is constantly evolving, and technical interpreters are essential in bridging the communication gap in fields like:

  • Engineering: Translating technical manuals, specifications, and safety instructions.
  • Information technology: Interpreting software interfaces, technical support calls, and IT training sessions.
  • Scientific research: Facilitating communication between researchers from different linguistic backgrounds.
  • Industrial settings: Ensuring clear communication on safety procedures and equipment operation.

Commercial Interpretation:

In the globalized business world, communication is key. Commercial interpreters facilitate successful business interactions by:

  • International meetings and negotiations: Translating presentations, discussions, and contract negotiations.
  • Trade shows and conferences: Enabling effective communication between businesses and clients from different countries.
  • Market research: Translating surveys and interviews to gather accurate market data.
  • Business travel: Assisting business travelers in navigating cultural and linguistic differences.

Community Interpretation:

Beyond professional settings, community interpreters play a crucial role in everyday life, such as:

  • Social services: Helping individuals access social services like housing, healthcare, and education.
  • Education: Assisting students and families in navigating the education system.
  • Emergency situations: Providing language support during natural disasters and other emergencies.

Using interpreter services offers numerous benefits like improved communication, Increased access, Enhanced quality of care, Reduced misunderstandings and Increased cultural sensitivity. Promoting understanding and respect!

Did you know that you can find all these types of interpretation and many other language agency services with us, Homeland Language Services? Our customer care team will be happy to help your linguistic needs!

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Note-taking tips for medical interpreters from interpreters in Homeland Language Services

The job of a medical interpreter requires a good memory, but it is still difficult to remember all the important details, especially when the speech for interpretation is long. The good news is that there are useful tips for effective note-taking, which can help a medical interpreter to catch all the details. 

  1. 1. Use keywords and abbreviations. 

It is better to focus on the KEYwords and phrases, instead of writing full sentences. You will save time and demonstrate a good speed of your interpreting. If you need to remember a complete sentence, use the abbreviations where possible. But you need to learn them and keep your glossary updated. Find one of the examples here.

  1. 2. Write down the keywords and terms in a particular order.

Try to write important terms and words in the order of a timeline. This method will help you to keep  track of the conversation and circle back to smaller details, those mentioned earlier in the conversation.. 

  1. 3. Use pictures and symbols.

If you can draw sketches and read them for interpreting, definitely use this method! Doodling improves memory, so it is an additional benefit for you. 

Moreover, with the help of symbols and  highlights you can indicate the main points of the conversation.

Our Arabic-English interpreter invented his own style of sketches. Ahmed AbouZekry from Egypt makes the illustrations from his notes for medical interpretation. Have you seen such notes before?

  1. 4. Group main ideas.

It is a good way to write down the main idea of the conversation or a part of it, and then to add supporting ones. This way you can create word clouds that will help you see all the information you need  at the same time. 

  1. 5. Use the “Subject, Verb, Object” method. 

The Subject, Verb, Object (or SVO) variant is part of a note-taking  method  first introduced by Jean-Francois Rozan in his 7 principles. It is performed exactly as its name describes..

On a piece of paper, write down the subject, verb, and object of each sentence you are listening to in descending order, diagonally to the right. Each new sentence or topic is separated by a horizontal line on a page.

Writing the main parts of the sentence, and in a way that shows their hierarchical relationship to each other, will help you better remember what was said.

 

Note-taking is one of the best tools that you can use during consecutive medical interpretation. Now you have tips on how to help yourself during the interpreting of medical calls. Try to practice them! You need some time to make it a habit and to use it in your daily work routine, so keep your head up and try to do this every day!

If you need interpretation or translation services, send us your request. 

In case you want to work at Homeland Language Services, check our Career portal. 

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The power of language – story of American senator Victoria Spartz

At the very moment, when an ordinary girl from Nosivka (a small town in Ukraine) becomes an American senator and votes for a lend-lease for Ukraine.

In 1999, Victoria Kulheyko was traveling around Ukraine by train and noticed that an American man, named Jason Spartz was trying to order dinner but the waiter did not know English. And nobody else in the train car knew how to speak English. So she offered to help him interpret. Mr. Spartz was very grateful and both exchanged their contact information.

With the years, they both got to know each other better and fell in love. In the year 2,000, Miss Kulheyko became Mrs. Spartz and moved to the U.S.A. 

Her husband’s successful agrarian business received great support from Victoria in accounting and finance. Her talent was noticed and soon, she started teaching at Indiana University.

Victoria became one of the founding members of the Hamilton County, Indiana, Tea Party. She served as the CFO in the Indiana Attorney General’s office and she was also an adjunct faculty member at the Kelley School of Business in Indianapolis.

In June 2019 Victoria announced her candidacy for Indiana’s 5th congressional district. And to everyone’s surprise, she won the Republican primary elections on June 2, 2020. Her candidacy for the Senate was supported by 187,000 Americans.

This is how, from a simple dialogue with a foreigner, Victoria Spartz became an extraordinary foreigner leader and an example to many people. 

“I look forward to contributing to the United States’ beacon of freedom and hope for people around the world, and to promoting the free market and the rule of law in countries suffering from corruption and oppression. My warmest wishes to Ukrainians!” – this is the phrase Victoria said during one of her first speeches in the Senate.

The time has come. The lend-lease act was signed on May 9th, 2022. This is the start of a new era in the Russo-Ukrainian War when Ukraine is able to get great support to save and restore the country’s sovereignty.

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Better Speech and Language Month – what you should know about our company

5% of people all over the world experience hearing loss, and another 5% have speech problems. Communication is very important to our lives.

Better Speech and Language Month was set out to raise awareness of issues surrounding communication problems, such as an inability to hear properly or speak effectively.

Homeland Language Services provides different types of services. Among them, you can find American Sign Language Interpretation and Video Remote Interpretation. These types of language services help people with speech and hearing problems. They get the possibility to communicate and solve their medical or social issues. 

The main role of a sign language interpreter is to create effective communication between deaf people and individuals who can hear. The interpretation requires fluency in two or more languages, and the ability to focus on what is being shown and said professional and ethical conduct. Interpreters from Homeland Language Services serve all the parties during the communication. Due to their work deaf and hard hearing, people can feel like meaningful members of society. 

Video Remote Interpretation makes life easier for limited-English speakers and the Deaf and Hard-of-Hearing because they can see their correspondent and feel heard. Video interpretation has more advantages than over-the-phone services when individual contact is vital. The visual presence of all parties makes the conversation trustworthy, easy, and clear. VRI replaced the work of the interpreter on-site. During the coronavirus crisis, it is vital to be safe and decrease the number of social contacts. That’s why we always suggest our clients use Video Remote Interpreting.

Interpreters in Homeland Language Services are HIPAA compliant and work in more than 100 languages. 

This month is held for over nine decades to make people think about their hearing and speech. Our language specialists are always ready to help people with hearing and speaking problems. But we want to share the signs which indicate them:

  • You need to ask people to repeat what they said;
  • You need to turn your ear towards a sound to hear it clearly;
  • You need to look directly at the person to understand he;
  • You can hear clearly the group conversation;
  • You listen to TV or music at a high volume;
  • You have a pain or a ringing in your ears. 

Be attentive to your health and stay aware of different signals from your body. 

 

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Happy English Language Day

English Language Day is a must-have celebration for all interpreters and translators in the world.
From the very beginning, it was a quiet language on a small cluster of islands off the coast of Western Europe. It developed and spread all over the world during its’ history. It brings together everyone for trade and communication and serves as a second language in almost every nation. English has become the official language of nearly 60 countries.

Our colleague Milena Colombo, HR Talent Acquisition Specialist at Homeland Language Services, shared with us some interesting facts about her love story with English, the goal of our company and about the unique English word 😉

Watch this video together with us and find out what Milena told us.
If you want to know more about history of English Language Day, continue reading!

History Of English Language Day

The first mentions of the English Language were in the medieval England. The modern name of language derived from the Angles. The Angles were a West Germanic tribe that found its way to England, taking their name from the Anglia peninsula. English language has been taken on grammar, tones, and words from every language it has come into contact with.

English language became so powerful that it is now the Lingua France of the entire world. 

The interesting fact, English also stands as one of the most complicated languages to learn as a second language (it stands with Japanese toe to toe). 

What interesting facts do you know about English language?

 

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Stories of volunteers in Homeland Language Services

Volunteers selflessly benefit the lives of others. The people, who volunteer, make the world a better place. Volunteer Recognition Day acknowledges the beauty of this phenomenon. Every day there is a place for help. You can help other people, animals, and nature. 

We are proud to share stories of Homeland Language Services’ employees who volunteer and try to make this world better. 

“From February 24th lots of people in my country, Ukraine, became volunteers. So did I. I helped our army and volunteering organizations with money from the start of the war, which was initiated by Russia. I don’t count how I helped my family in occupied Chernihiv, because it is my family. I had to help them with evacuation, electric generator, money, and medications. Moreover, in the city where I live, Dnipro, I help the shelter for refugees with clothes. During the war, I made lots of free translations of documents. Just because I can. 

Each Ukrainian person, who has enough power and mental strength to do something in such a situation, tries to help with useful information, money, clothes, food, and drugs. During the war, we see an unbelievable amount of volunteers and volunteering organizations. Lots of them are working under the fire, a lot of them were killed and injured… Nowadays, volunteers are the second heroes after militaries,” – Kseniya Tarasova, Homeland Language Services. 

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“I volunteered with Amnesty International in Bangkok. I set up a program for refugee children to get scholarships at international schools in Thailand. Children from Myanmar, Eritrea, Congo and other countries where they came from as refugees could study at schools completely free because of the project that we started,” – Kirill Konin, Homeland Language Services. 

“I am a volunteer translator for a Foundation in my home country Venezuela called Fundacion Madre Maria Luisa Casar. It is a school for 400 children located in a high-risk area of Caracas called Petare. They provide education, nutrition, and health services for the children and their families, as well as to the community where they are located. As a volunteer, I am in charge of translating their monthly newsletters for the Global Giving fundraising platform, as this is their main source of funding. This project is very dear to me and it is a blessing to be able to contribute,” – Gabriela Salas, Homeland Language Services. 

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“I had a kind of volunteering experience in Africa. I was there for around 10 days in 2020 (January). I saw how kids living in really poor areas are involved in education with unsuccessful methodologies, unfortunately, and the lack of organization, which is hugely afflicting locals. 

I was with my Kenyan friend, Betty, and on that particular occasion, she could explain to me a bit more about the habits of the community as well as the diseases that kids or adults are subjected to seasonally. We tried to run our own NGO that was aimed to build a school in the area of Kilifi, but then, the virus came and we had to stop running it. 

We are planning, however, to start it again soon! :)” – Sara Mazzuoli, Homeland Language Services. 

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“I’m so glad to hear there are so many of us (volunteers) and the number keeps on growing.  

I’ve been a volunteer for over a decade in a local NGO helping people after mental crises and those diagnosed with severe mental illnesses. It’s worth mentioning that the city I live in, Szczecin, is one of the biggest cities in Poland. Yet my organization is just a drop in the ocean of needs. However, thanks to volunteers and municipal support we celebrated the 17th anniversary this year and ain’t gonna stop.

I teach English in this NGO and give overall language support. Now and then I also act as a tour guide or a cleaning lady. My point is that there is always something to be done and everyone has skills to share, ever the slightest support matters. So it’s worth sharing your time, even an hour weekly to help. 

There is great power if people act together and every little help counts. Plus those who are being helped are mostly great teachers we learn from the big time,” – Małgorzata Gajda, Homeland Language Services.

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Happy Chinese Language Day!

Let’s celebrate Chinese Language Day by trying to learn Chinese! Our Chinese-English interpreter Karl Tsoi will help you with that 🙂

More than one billion people speak Chinese as their first language — it is more than any other population! The first time Chinese Language Day was celebrated in 2010.

So, let’s learn how to say “thank you” in Cantonese and Mandarin with Karl right now:

 

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