This year Department of State Hospitals – Napa started a partnership with Homeland Language Services. We became a reliable partner providing Over-the-Phone interpretation services for the patients and staff at the Department of State Hospitals.
Interpreters at Homeland Language Services are ready to assist immediately on an as-needed basis 24/7. Every day our language specialists provide comprehensive interpreting services in 200+ languages.
The Department of State Hospitals’ vision is “Caring today for a safe and healthy tomorrow”. They aim to provide evaluation and treatment safely and responsibly, by leading innovation and excellence across a continuum of care and settings. To do it appropriately, they need a dependable language partner, because some patients of Department of State Hospitals speak different languages, but English. More than 2,000 employees at the Department of State Hospitals – Napa need language assistance to provide care and services twenty-four hours a day, seven days a week. The clinical staff includes psychologists, psychiatrists, social workers, rehabilitation therapists, psychiatric technicians, and registered nurses. Our professional Over-the-Phone interpreters became their helpers to provide patients with high-qualified support and treatment.
Interpreting services are a bridge for non-English speaking patients and medical staff in Napa. Despite new pandemic rules, modern technologies help provide interpreting services when needed when face-to-face contact should be minimized. Over-the-Phone interpreting services are easily accessible via phone. Homeland Language Services has a great team of world-class interpreters. With successful experience and continuous training, they provide our clients with the best telephone interpretation.
Our client, the Department of State Hospitals – Napa, can be sure that all the information is interpreted accurately. Moreover, Over-the-Phone interpreting allows limited-English patients to feel confident and safe that their conversations with doctors and nurses are handled consistently.