Medical Interpretation Services in Texas

Medical interpreters significantly improve patient care. Medical interpreters need not only to be certified by healthcare providers but to be aware of many different issues of the health sector to offer proficient medical interpretation services. In order to ensure smooth medical interpretation services throughout Texas, interpreters in Homeland Language Services work close to medical providers and physicians. 

A medical interpreter has all the necessary knowledge to follow HIPAA (Health Insurance Portability and Accountability Act) guidelines. This law helps to protect patient’s information and medical privacy. It applies to anyone involved in the healthcare services, such as the insurance managers, doctors, nurses, and any other third parties that can access the patient’s information.

All patient’s activities and personal information are regarded as Protected Health Information. The interpreters handling such data must take particular keen when working with such information. So if you are looking for an interpreter, you should be sure that he or she offers the best practices according to HIPAA. 

Some of the items and rules a medical language service provider should practice include:

• Maintain Information Data Private

Communication with a medical interpreter is very sensitive. Only the medical interpreter can relay all the information correctly to a healthcare provider and provide the correct information. Because of this, a big amount of confidential information passes through the interpreter. The medical interpreter should guarantee that private communication is sent via secure channels, a password is set up to protect the information, and the data is not accessible to strangers. Doesn’t matter, it will be via calls, text messages, or email, all the channels should be secure. The best solution is to use a secure communication channel for the whole hospital if available.

• All Device Carrying Highly Personal Information Should Be Secure

Medical interpreters rely on their devices when offering language services. They need tablets, smartphones, and personal computers to store patient’s data. In this case, they must implement suitable security measures to save private data. Also, medical interpreters are never supposed to share information with friends or relatives.

• Timesheets Should be Surely Stored

Usually, it is possible to find patient information on cards, thus, they must be kept safe and secure as a part of reliable Texas medical interpretation services. It is recommended that an interpreter keeps the timesheets separately stored in a notebook or in a folder on the computer to prevent them from getting in the wrong hands. As an alternative, the professional medical interpreters in Homeland Language Services use the timesheet applications and keep them safe by setting up a biometric password for access. So the interpreter can track the patient’s case online and safely share the information with a caregiver via a data encrypted connection. 

Highly trained medical interpreters from Homeland Language Services ensure that they follow all that is accorded to them by HIPAA. Nevertheless, they are not a permanent part of the medical team, they help deliver medical information via high-quality medical interpretation services in any city of Texas.